Atelier service
Premium e-bike care.
From a check-up to complex repairs on your Cowboy, Tenways, VanMoof or Veloretti: motors, batteries, software and parts.
What we do
Certified care for premium e-bikes.
Official service point for Cowboy, Tenways, VanMoof and Veloretti. Original parts, brand diagnostics, and a price agreed before we begin.
How a repair works
01
Book
Choose a moment that suits you.
02
Diagnose
We connect your bike and find the cause.
03
Approve
You agree the price before we begin.
04
Ride again
We let you know as soon as it is ready.
Why Spaeck
I.
Premium e-bike experts
Official service point for four brands.
II.
Original parts
Genuine brand parts wherever available.
III.
In the city centre
Korte Houtstraat 9, Den Haag.
Warranty question or a problem with your bike?
Send us a ticket with a photo and your order number, and we will get back to you.
Contact help desk
Hours
Tue – Fri · 11:00 – 18:30
Sat – Sun · 12:00 – 17:00
Monday · closed
Service by appointment
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