Spaeck · Help & warranty

How can we help?

A question about your bike, a repair or a warranty claim? Send us a ticket and we will get back to you within one working day.

Submit a Ticket

Full Name *

Phone Number *

Email Address *

Bike model and brand *

Message Subject *

Ask Your Question

waranty *

For warranty claims, please include the original invoice with the frame number. If the invoice lacks a frame number, kindly attach a clear photograph of the frame number on the bike. This information is essential for processing your ticket.

Attachment

Helpdesk Team

Submit Ticket

Before you send

For a warranty claim

Add the original invoice.
Make sure the frame number is on it, or add a clear photo of the frame number on the bike.
Describe what happens and when it started.

Prefer to talk?

+31 6 3836 9633
WhatsApp
hello@spaeck.com

Visit the atelier

Korte Houtstraat 9
2511 CC Den Haag
Service by appointment